质量 & 病人护理的安全

在加州大学旧金山分校, our goal is to provide safe care of the highest quality to all our patients. 来帮助我们实现这个目标, we track objective measures of our performance, comparing them with those of other top medical centers nationwide as well as our own high standards. No matter how well we measure up, we continually seek ways to improve.

我们将高质量护理定义为:

有效的. Care is based on scientific evidence and provided to all who could benefit.
安全. 避免对患者造成伤害.
及时的. Limits waiting and delays for both those who receive and those who give care.
公平的. Care doesn't vary in quality due to the patient's personal characteristics, 比如性别和种族.

奖 & 识别

名列前茅

We're one of the nation's top hospitals for adult care, according to U.S. 新闻 & World Report – one of just 22 hospitals to earn this distinction.

U.S. 新闻排行榜
顶级专科护理

We're ranked among the 10 best hospitals nationwide – as well as the best in Northern California – for seven medical specialties.

U.S. 新闻排行榜
五星级评级

We received 5 out of 5 stars for quality, safety and patient experience from the Centers for Medicare & 医疗补助服务.

CMS评级
认可金章

Our commitment to safe high-quality care has earned us the Gold Seal of Approval from the Joint Commission, the nation's largest health care accrediting organization.

联合委员会认证
质量一流

We're named a top performer for health care safety, 功效和公平由Vizient, another third-party organization that assesses hospital performance.

Vizient评级
质量安全最高荣誉

Our commitment to protecting patients earned 加州大学旧金山分校健康 an “A” in patient safety from the Leapfrog Group, along with a “top hospital” 识别 for our Parnassus and Mount Zion medical centers.

超越认识
卓越护理

自2012年以来, we've achieved 磁铁识别 from the American Nurses Credentialing Center, which is awarded for nursing excellence, high-quality care and innovations in nursing practice.

磁铁识别

患者体验

我们的病人都在说什么

加州大学旧金山分校健康 was among the first medical centers in the nation to conduct patient experience surveys. We use the results to evaluate how we're doing, track our progress in enhancing care and identify opportunities for improvement.

我们的调查结果

患者安全:如何提供帮助

你的安全是我们的首要任务, and we have many measures in place to protect you during a medical visit or hospital stay. 然而，没有一个系统是防错的. With a few simple steps, you can help us prevent medical errors.

患者安全提示

我们在数字上的表现

You have many choices of where to go for health care. We believe medical centers should be transparent about their performance so that patients and their families can make informed decisions.

Catheter-Associated Urinary Tract Infections

One of the most common infections in the hospital is a catheter-associated urinary tract infection (CAUTI). These infections can lead to serious complications.

Central Line-Associated Bloodstream Infections

中央线, also called central venous catheters, are tubes placed into a patient's large vein, 常在颈部, 胸部, 手臂或腹股沟. 在这里找到更多信息.

秋天预防

病人 who have undergone surgery or who are taking pain medications may find it difficult to stand, 走路或保持平衡. 在这里找到更多信息.

手卫生

To protect patients from infection, we require that patient care workers thoroughly clean their hands before and after caring for each patient.

Hospital-Acquired Pressure Injuries

压伤, 有时被称为褥疮, is a wound in the skin or underlying tissue caused by pressure, 摩擦和湿度. 在这里找到更多信息.

Ventilator-Associated事件

Ventilator-associated events (VAEs) are complications or infections, including ventilator-associated pneumonia, caused by the use of a mechanical ventilator.

关心整个人

Good care goes beyond diagnosis and treatment. Our patients have access to many services designed to support their overall well-being – in mind, 身体和精神.

病例管理 & 社会工作

Connect with a team that can help you find resources, solve problems and advocate for you during treatment at UCSF.

口译服务

UCSF offers interpreters in various languages, including American Sign Language (ASL), 也为聋人提供服务, hard-of-hearing and visually impaired patients.

病人的关系

We welcome feedback about your experience at 加州大学旧金山分校健康. Find out how to contact us with comments, questions or concerns.

精神关怀服务

Chaplains representing many faiths are available around the clock to provide support, 给病人安慰和忠告, 家庭和照顾者.

"在加州大学旧金山分校, our success is measured not only by the number of lives we save but also by the confidence our patients and their families place in us to provide high-quality care."

– Suresh Gunasekaran, President and CEO of 加州大学旧金山分校健康